Privacy statement

General information

Protecting your personal data is very important to us. For this reason, any personal data we collect will be processed and stored confidentially and in accordance with statutory data protection regulations. For the most part, it is possible to use this website without providing personal data. You have the right to obtain information on the origin, recipient and purpose of your stored personal data free of charge and at any time, in addition to requesting that any such data be corrected, blocked or deleted. You may revoke your consent to the processing of your data at any time. No data will be disclosed to third parties without your express consent.


Contact form

In order to process your inquiry, we reserve the right to store any data provided to us via the contact form; any such data will not be passed on to third parties without your consent. We will continue to store the data until you either instruct us to delete it, or informally revoke your consent to it being stored, or until the purpose for storing the data is no longer applicable. Section 6 (1) (a) General Data Protection Regulation (GDPR) serves as the legal basis for processing your data.


SSL encryption

This website uses SSL encryption as a security measure. An encrypted connection is indicated by the https:// in the address bar of your browser.


Server log files

To the extent permitted by law, your data will be automatically collected and stored by our provider in the form of server log files. The information collected cannot be assigned to specific individuals and will not be combined with any other data sources. Furthermore, this data shall not be made available to third parties without your express consent.


Session cookies

In order to display content in a user-friendly and secure manner, our website uses session cookies, which are automatically deleted when you leave the site. You can prevent cookies from being stored by selecting the corresponding browser setting. When deactivating cookies, please note that the functionality of this website may be limited. The legal basis for the use of session cookies is Section 6 (1) (f) of the GDPR.


Google Tag Manager

Google Tag Manager is a tool that enables us to manage website tags using an interface (and thus integrate Google Analytics and other Google marketing services into our online offering). The Tag Manager itself (which implements the tags) does not process any personal data of the users. For more information regarding the processing of users‘ personal data, please refer to Google’s usage guidelines: https://www.google.com/intl/de/tagmanager/use-policy.html.


 

General data protection information

(information to be provided in the event that personal data has been collected from the data subject)

1. Name and contact details of website owner

Lisa Woytowicz

Burckhardtstraße 41

45144 Essen

Mobile: +49 178 665 04 14

E-Mail: info@lw-dolmetschen.de


2. Collecting and storing personal data; type, purpose and use

When you hire me, I will request the following information:

– salutation, first name, last name

– address

– e-mail address/telephone number (landline and/or mobile)

 

I will also request you to provide information required to carry out the contract/order in question. This data will be collected for the following reasons:

– to be able to identify you as a customer;

– to be able to advise you appropriately;

– to be able to fulfil my contractual obligations to you;

– to be able to comply with my legal obligations;

– to correspond with you;

– to issue invoices or, if necessary, or to send payment reminders and pursue outstanding claims; and

– to assert any claims against you.

Your personal data will be processed upon contacting me. It is necessary to collect this data in order to process your request and fulfil any obligations arising from the underlying contract/order (see above). Your data will be processed in accordance with Sect. 6 (I) (b) of the GDPR. Failure to provide the data may have legal disadvantages for you and may result in the contract not being concluded.

Any personal data collected will be stored until expiry of the statutory retention obligation (6, 8 or 10 years following the end of the calendar year in which the contractual relationship was concluded). After this period, the data will be deleted. This shall not apply in exceptional cases where I am obligated to store data for a longer period of time in accordance with tax or commercial law (pursuant to the German Commercial Code (HGB), the German Criminal Code (StGB) or the German Tax Code (AO)), or if I have obtained your consent to store the data for a longer period of time.


3. Disclosure of data to third parties

Your personal data will not be transferred to third parties. Exceptions to this rule only apply if doing so is required to process and carry out the contract/order in question. For this purpose, data may be transferred to service providers commissioned by me (processors) or other third parties I engage for the purpose of carrying out the contract. The duty to comply with data protection laws also applies to any such processors (interpreters and translators).


4. Your rights as a data subject

Your personal data will not be transferred to third parties. Exceptions to this only apply if doing so is necessary to carry out the contract/order. This includes disclosing data to service providers commissioned by me (processors) or other third parties I engage for the purpose of fulfilling the contract. Any such data will only be used by the third parties for the purposes stated above. The duty to comply with data protection laws also applies to any such processors (interpreters and translators).

As the person affected by the data processing, you are entitled to several rights. These include:

– Right of withdrawal: You may withdraw your consent at any time, at which time we will cease processing your data.

– Right of access to personal data: You are entitled to request information about your personal data processed by me. In particular, this applies data collected for the purposes stated above, the categories of personal data, the categories of recipients, the storage period, and, if applicable, the origin of your data.

– Right to rectification: You can request that we correct inaccurate personal data stored by us or complete the data.

– Right to erasure: You are entitled to withdraw your consent for us to store your personal data unless doing so is necessary in exercise the right to freedom of expression and information, to comply with a legal obligation, for reasons of public interest, or to assert, exercise or defend against any legal claims.

– Right to restrict processing: You are entitled to restrict the processing of your personal data should you dispute the accuracy of the data, or should the processing be unlawful and you object to it being deleted. You are also entitled to this right in cases where we no longer require the data, but you need it to assert, exercise or defend against any legal claims. Furthermore, you may exercise this right if you object to the processing of your personal data.

– Right to data portability: You may request that we inform you of the personal data you have provided to us in a structured, accessible and machine-readable format. You may also request that we transfer the personal data you have provided to us directly to another data controller where possible.

– Right to lodge a complaint: You are entitled to lodge a complaint with a data protection supervisory authority of your choice if, for example, you believe that we are processing your personal data in an unlawful manner.


5. Right to object
Information on the right to object pursuant to Section 21 of the General Data Protection Regulation

– Right to lodge a complaint: You are entitled to lodge a complaint with a data protection supervisory authority of your choice if, for example, you believe that we are processing your personal data in an unlawful manner.

You have the right to object at any time to the processing of your personal data carried out on the basis of Section 6 (1) (f) of the GDPR (processing to protect the legitimate interests of the controller or a third party) based on grounds arising from your particular situation.

Should you exercise your right to lodge a complaint, we will cease processing your personal data unless we can substantiate compelling and legitimate reasons to continue doing so that override your interests, rights and freedoms, or if the processing serves to assert, exercise or defend against any legal claims.